Consultant for abas - ERP implementation focusing on project execution and client training in the manufacturing sector. Involves functional analysis, collaboration, and extensive training.
About the role
- Lead business process improvements for NetApp’s commercial objectives and operational efficiency. Guide teams in developing and implementing scalable processes in a consultative role.
Responsibilities
- Understand NetApp’s operating model and commercial objectives and how they translate into the need for efficient, standardized, scalable business processes, organizational structures, and operations.
- Analyze existing processes, leveraging different techniques and methods, including documentation of existing flows.
- recommending process improvements to address key priorities and transformational objectives
- Leverage expertise in industry best practices, policies, procedures data analysis to land insights to further scale the business
- Drive with customer experience and sales excellence top of mind
- Lead the design of 'to be' processes and work with experts to stay aligned with business stakeholders, users, and technical teams
- Act as trusted advisor to key business leaders and team members
- Proactively work with IT to define and implement system solutions - execute in an agile delivery model.
- Collaborate with the business and change management teams to ensure business readiness and transfer knowledge for any new process/system.
- Ensure baseline metrics and KPIs are understood and drive future state measurement/ management systems for operational health and success metrics.
Requirements
- Minimum of 8 years of related experience with a bachelor's degree; or 8 years and a master's degree.
- Experience and expertise across end-to-end business cycles, with operational experience in Go-to-Market processes & capabilities
- Possess deep knowledge in Go-to-Market (Direct & Channel), Sales processes & capabilities such as Opportunity Management, Deal Registration, Renewals Process, Install Base Selling & CSM (Customer Success) processes and subscription business model.
- Experienced with agile software delivery frameworks in efforts to automate, improve, or redesign business processes and a solid understanding of enterprise systems such as Salesforce Sales Cloud, Install base systems & any Customer success platforms.
- Ability to work with cross-functional groups and executive level stakeholders
- Strong business point of view and excellent communication skills, both written and verbal.
Benefits
- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- various Leave options
- Performance-Based Incentives
- employee stock purchase plan
- restricted stocks (RSU’s)
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