IBS Improvement Funnel Manager at Nestlé Business Services driving process improvements and transformations. Collaborating with diverse teams to enhance operational efficiency and achieve sustainable growth.
Responsibilities
Conduct thorough assessments leveraging the proper data, technology and methodologies of existing processes and identify areas for improvement.
Collaborate with Partners to understand their business needs and improvement objectives.
Apply methodologies such as Lean, Six Sigma, or Agile to redesign processes and drive change.
Leverage technology and digital tools to enhance process efficiency and effectiveness.
Facilitate workshops and training sessions to empower teams in adopting new processes and technologies.
Monitor and evaluate the impact of Improvement initiatives, providing ongoing support and recommendations.
Prepare and drive/attend Governance to ensure proper review of ongoing projects, set priorities, and discuss any challenges or opportunities.
Explore with Business Partners to understand their goals and identify areas to focus to seek for improvement initiatives.
Define the right approach, resources, information needed to address Business Partner’s needs.
Analyze data collected from assessments, including process maps, performance metrics, and stakeholder feedback, to identify inefficiencies and opportunities for redesign.
Shape and drive the interactions needed to identify and implement the improvement opportunities.
Lead cross-functions workshops to brainstorm ideas for process improvements, applying methodologies such as Lean or Agile to encourage innovative thinking.
Requirements
Proven experience in consultancy, with a focus on process redesign and transformation.
Strong understanding of methodologies such as Lean Office, Six Sigma, BPML, Agile, etc.
Proficiency in leveraging technology to identify and drive process improvements (e.g. Process Mining, Task mining, GenAi).
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
Ability to work collaboratively in a fast-paced, dynamic environment.
Enable Results through others by motivating and mobilizing resources
Previous experience operating in a Matrix Organization, ideally with Shared Services.
Proficiency in leading and facilitating workshops and executive meetings.
Project Management Competencies.
Benefits
Development of expertise in Nestlé’s Shared Services Business
Immersion in a culturally diverse team
Local and international exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal allowance card
Flex Benefits - at NBS you can choose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee) at the office
Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office (in Lisbon)
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for international career
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