Hybrid Communications & Content Associate

Posted 12 hours ago

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About the role

  • Communications & Content Associate driving brand communication and content strategy for a legal technology startup growing rapidly. Responsible for managing key channels including email marketing and internal communications.

Responsibilities

  • Manage internal and external newsletters, announcements, marketing campaigns, event promotions, and customer communications
  • Partner with Solutions Marketing and Event teams to develop email content
  • Maintain the email calendar and coordinate scheduling across campaigns
  • Build and format emails in Salesforce Account Engagement
  • Monitor performance metrics such as open rates, click-through rates, and engagement and recommend optimizations
  • Create thought leadership and branded blog content
  • Interview internal subject matter experts to gather insights
  • Optimize blog content for readability, search visibility, and SEO best practices
  • Update website copy to reflect product updates, messaging improvements, and campaign priorities
  • Create landing pages for paid media campaigns, events, and partnerships
  • Manage content updates within WordPress
  • Plan and assist in the creation of internal video communications
  • Help maintain clear and engaging messaging for internal updates and announcements
  • Partner with Demand Generation, Solutions Marketing, Events, and Design teams
  • Maintain a content calendar and publishing timelines to ensure consistent delivery
  • Track performance metrics for email and blog content
  • Identify trends in engagement and recommend improvements

Requirements

  • Bachelor’s degree preferred
  • 1–3 years of experience in content marketing, communications, email marketing, or related roles
  • Experience building and sending emails within a marketing automation platform (e.g., HubSpot, Marketo, etc.)
  • Strong writing, editing, and proofreading skills
  • Highly organized with strong attention to detail
  • Familiarity with CMS platforms (e.g., WordPress, Webflow, etc.) preferred
  • Ability to manage multiple projects and deadlines simultaneously
  • Collaborative and comfortable working cross-functionally
  • Experience working in fast-paced SaaS or technology environments is a plus
  • Strong ownership mindset with a focus on execution and accountability

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Paid Time Off (Vacation & Holidays)
  • Training & Development
  • Travel Bonus
  • Maternity & Paternal Leave

Job title

Communications & Content Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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