IP Provisioning Customer Engineer responsible for service delivery and technical support for PCCW Global. Collaborates on infrastructure solutions, manages projects, and resolves client issues.
About the role
- Implementation Project Manager leading deployment projects for iD Cloud at Nedap Retail. Collaborating with clients to ensure successful implementation of retail solutions.
Responsibilities
- Manage end-to-end deployment activities, ensuring projects are delivered on time and align with business goals.
- Act as internal liaison with key partners to set up timely sessions and collaborate closely with customer project leads to drive customer deliverables.
- Educate clients on Best Practices while enabling scalable adoption and ensure customers understand implications of deviating from recommendations.
- Align iD Cloud with the client’s systems and processes to enable a smooth technical and operational rollout.
- Build strong, collaborative partnerships internally and externally throughout the project.
Requirements
- B.S./B.A. or 5+ years of relevant job experience.
- Project Management certification preferred such as PMP®, PRINCE2®, PMI-ACP®, CAPM®.
- 5+ years leading complex SaaS implementations (preferred).
- Experience in retail and/or RFID is a plus.
- Must hold a valid U.S. driver’s license and be eligible for U.S. employment.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Life, LTD and STD insurance coverages
- Flexible work hours and remote options
- Paid time off (PTO) and parental leave
- A professional environment that supports personal and professional growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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