About the role

  • Support Engineer at FreeWheel solving complex problems for adtech platforms and enhancing customer experience. Requires technical skills and a Bachelor’s degree in a related field.

Responsibilities

  • Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
  • We enjoy working with people and have excellent written and verbal communication skills.
  • Demonstrable experience solving complex problems using technical tools like SQL and scripting languages is appreciated and useful.
  • The organization values the ability to quickly adapt and learn new technology.

Requirements

  • A Computer Science, Engineering, or related Bachelor's Degree required.
  • Experience in the online advertising/internet marketing or video/television advertising technology in a customer service and client-facing capacity.
  • Create and maintain comprehensive documentation for all adtech platforms, including internal runbooks, API references, and technical specifications.
  • Familiarity with: IAB standards including VAST, openRTB
  • Data analysis and processing: SQL, cURL, etc
  • Web technologies such as: HTTP, HTML5, XML, etc
  • Object Oriented Programming: JS, Python, etc
  • Experience developing against RESTful APIs
  • Ability to adapt to rapidly changing circumstances.
  • A creative thinker who thrives on solving complex problems, delivering elegant product solutions, and balancing evolving priorities.
  • Excited about facing new challenges, comfortable contributing to the direction of the team, and seeking guidance from management and peers.
  • Intrigued by Premium Video and the opportunity to make a deep impact on the future of Television.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

Job title

Support Engineer

Job type

Experience level

JuniorMid level

Salary

$53,367 - $80,051 per year

Degree requirement

Bachelor's Degree

Location requirements

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