Fraud Analyst responsible for managing fraud investigations and supporting fraud risk strategies at a fintech company. Ensuring compliance and effective communication across teams.
About the role
- Network Planning & Provisioning Analyst analyzing and optimizing Comcast Business’ Off Net services. Collaborating with Sales and cross-functional teams for strategic and operational outcomes.
Responsibilities
- Work in a role that requires adaptive, analytical thinking rather than predefined scripts
- Discuss Groom opportunities with Sales, explain the business rationale, and work toward customer sign‑off
- Compare network options and recommend a path based on cost, performance, and operational feasibility
- Align with CPM, ACP, TTU, Finance, and Operations on order intent and expected savings before BAU work begins
- Track Groom pipeline, milestones, and potential vs. realized savings; publish clear, accurate updates
- Monitor orders through BAU and step in when clarification or escalation is needed to protect scope, accuracy, or savings
- Capture lessons learned and suggest improvements to playbooks, tools, and reports
- Cross‑train on other Base Management work (disputes, stranded discos, renewals, dispositions, reporting, data quality)
Requirements
- Strong English communication
- Proven analytical and strategic thinking in non‑formula situations
- Solid Excel skills; experience with BI/reporting tools is a plus
- Organized and able to prioritize in a fast‑moving environment
- Able to explain complex issues simply and influence decisions across teams
- Knowledge of telecom access / Off‑Net concepts is a plus
- Project/program coordination and process improvement mindset
- Bachelor’s degree or equivalent experience; generally 2–5 years related experience (preferred).
Benefits
- array of options
- expert guidance
- always-on tools
- personalized support
- physical, financial, emotional support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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