Vice President overseeing network design and implementation for broadband access at JSI. Leading efforts to ensure connectivity and drive digital inclusion for rural communities.
NU
Hybrid Vice President, Technology & Systems
Posted 3 hours ago
About the role
- Vice President, Technology & Systems responsible for strategy and delivery of technology platforms at Navy Federal. Championing member-centric experience while enabling efficiency and reliability.
Responsibilities
- Define and execute the technology and systems strategy for the Business Unit, aligned with enterprise technology direction and business objectives.
- Serve as a trusted advisor to the Business Unit leadership on technology capabilities, roadmaps, and investment decisions.
- Lead, mentor, and develop high-performing technology and systems teams, fostering a culture of innovation, accountability, and continuous improvement.
- Drive simplification and consistency across member-facing and employee-facing systems and processes.
- Ensure a friction-reduced experience across the mortgage life cycle—from application and underwriting through closing and servicing.
- Advocate for innovation/design thinking, usability, and automation to reduce manual effort and improve cycle times.
- Oversee core platforms, integrations, data flows, and supporting tools.
- Partner with Enterprise Technology to ensure system reliability, performance, scalability, and security.
- Lead modernization initiatives, including cloud and artificial intelligence adoption, workflow automation, and API-driven integrations where appropriate.
- Collaborate with Risk, Compliance, Enterprise Technology and Legal to ensure systems support regulatory requirements and operational needs.
- Translate business needs into clear technology requirements and prioritized delivery roadmaps.
- Align strategic vendor strategies and contracts to support long-term capability, flexibility, and cost efficiency.
- Ensure technology solutions comply with regulatory, security, privacy, and data governance standards applicable to financial services.
- Establish strong controls, documentation, and audit readiness across systems and processes.
- Manage technology risk, change management, and business continuity planning.
- Perform other duties as assigned.
Requirements
- Master's degree in Information Systems, Computer Science, Business Administration (MBA), Accounting, Economics, or related field, or the equivalent combination of education, training and experience
- Extensive progressive leadership experience in technology and systems, with significant experience in financial institutions
- Deep understanding of the banking life cycle
- Proven experience leading large-scale technology transformations and system integrations
- Strong executive presence with the ability to influence and collaborate across senior leadership teams
- Extensive experience in leading and managing analytical, process improvement and automation, workforce management, and business intelligence teams
- Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Extensive experience in client/vendor management to achieve strategic/tactical goals and implementation
- Extensive experience in demonstrating thought-leadership, initiative taking, decision-making and creativity in solving business problems
- Extensive experience in supervising and leading professional employees
- Expert analytical/quantitative, reconciliation and deductive reasoning skills
- Expert skill interpreting and synthesizing large amounts of information
- Expert skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence
- Expert skill in results-oriented leadership in a challenging environment
- Expert verbal, written, interpersonal, and presentation skills
- Advanced knowledge of, and extensive experience in, credit union and/or retail banking operations
- Advanced knowledge of Navy Federal products, services, programs, policies, and procedures
- Demonstrated success improving customer/member experience through technology simplification and automation.
Benefits
- Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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