Hybrid Project Manager II – Risk Management

at Navy Federal Credit Union

• Job title: Project Manager II – Risk Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $78,400 - $123,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Pensacola, United States

About the role

• Project Manager II managing life-cycle projects from inception to implementation at Navy Federal. Ensure project plans deliver solutions on schedule and within budget with team collaboration.

Responsibilities

• To plan, manage, and execute all aspects of life-cycle projects from inception through implementation.
• To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.
• Ensures effective management of projects from inception through implementation
• Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
• Works with the business group to determine and understand business requirements
• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
• Develops clear and concise "big picture" of projects within Navy Federal organizational goals
• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
• Manages project budgets including risk and impact of changes to project plans
• Identifies and minimizes project risks or constraints that would impact project deliverables
• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
• Maintains/archives project documentation
• Ensures project deliverables are met in accordance with customers' expectations
• Sets, manages, and communicates client expectations for the project
• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
• Monitors and controls risks to ensure timelines are met and project goals are attained
• Facilitates project team and client meetings for the resolution of project issues
• Provides project status reports to management
• Ensures success of projects by working closely with Procurement regarding vendor contracts
• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
• Manages contracts' quality assurance, including contract administration and execution
• Manages contract budget, cost control mechanisms and Change control
• Serves as primary point of contact for project management and related issues.
• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
• Promotes team building and skills development of project team members
• Manages multiple, moderately complex projects
• Solves moderate to complex project-related problems
• Interacts effectively with managers and division/department management concerning projects
• Participates with division/department management in researching and selecting vendors
• Recommends improvements across division/department lines
• Builds relationships with management and key stakeholders
• Manages relationships with vendors, including contract definition, monitoring and issue resolution
• Cross‑functional updates and provide leadership visibility through clear, concise status reporting; support prioritization and portfolio decisions for BOD Risk initiatives.
• Align project objectives with operational risk strategies and compliance expectations; surface dependencies, decision points, and mitigations early.
• Prepare succinct, executive‑level status summaries and presentation materials; deliver clear progress, risk, and impact narratives to stakeholders.
• Analyze project/program data to identify trends, risks, and opportunities; translate findings into actionable recommendations for leaders.
• Respond to emergent requests and short‑fuse deliverables; adjust plans and priorities rapidly while preserving control of scope and quality.
• Facilitate regular check-ins (status, risk reviews, decision gates); maintain project documentation and traceability.
• Recommend process and reporting improvements across BOD lines to enhance transparency, efficiency, and member/field impact.
• Performs other related duties as assigned.

Requirements

• Experience leading and/or managing small projects or portions of larger projects
• Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects
• Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis
• Experience working with all levels of staff, management, and vendors
• Knowledge and understanding of contracts, including language, intricacies, scope, and risk management
• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)
• Strong planning, organization, and problem solving skills
• Demonstrated skill in leading, guiding, and mentoring others
• Strong interpersonal, verbal, and written communication skills
• Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders
• Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
• Bachelor's degree in a related field or the equivalent combination of education, training, or experience
• **Desired Qualifications**
• Advanced Degree in Business, Management, Economics, Finance, or related field
• Experience translating complex information into executive‑level presentations and briefings.
• Understanding of data analysis and visualization concepts (e.g., Excel, Power BI) to support informed decision-making.
• Demonstrated organizational agility—comfort with shifting priorities and fast turnaround requests.
• Familiarity with operational risk concepts and governance practices in a financial‑services environment.
• Branch Operations and Risk experience strongly recommended.
• Knowledge of Navy Federal's, or other financial institutions', operations
• Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards
• Extensive experience managing multi-disciplinary project lifecycles for financial institutions

Benefits

• Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Remote work options