About the role

  • Crisis Counsellor at Klinic Community Health providing crisis counselling and support to affected individuals. Engaging in direct support and providing a safe space for those in need.

Responsibilities

  • Provides counselling, support, information, referral and links to appropriate community services
  • Mentors new volunteer advocates in the SACP program
  • Provides out of building support and advocacy
  • Assesses caller needs and risk
  • Charts appropriately according to Klinic Procedures
  • Participates in training courses and in-services offered elsewhere and by Klinic in order to maintain and improve quality of service
  • Attends staff meetings as required
  • Participates in program planning, evaluation and quality monitoring including completing daily statistics
  • Participates in formal self-evaluations by identifying strengths and limitations
  • Seeks appropriate supervision/consultation of own actions
  • Adheres to all agency policies, protocols and promotes best practice
  • Performs other duties and functions related to their job description not exceeding above stated capacities

Requirements

  • Undergraduate degree in Social Sciences, graduate degree preferred
  • Understanding of empowerment based, trauma- informed principles
  • Current member of the SACP program preferred former members of SACP are encouraged to apply
  • A thorough knowledge and understanding of the following: therapeutic/counselling process, crisis intervention and suicide prevention, domestic abuse, mental health and addiction
  • Ability to assess risk in the following areas: Posttraumatic stress, victims of violence, suicide bereavement, domestic abuse, addiction, mental health, child welfare, human trafficking and sexual assault.
  • Demonstrated ability to support new learners develop skill and competency
  • Ability to be self-reflective in the counselling process
  • Ability to contribute to a positive team culture
  • Excellent interpersonal and communication skills [verbal and written]
  • Awareness of and sensitivity to issues of diversity
  • Demonstrated ability to affectively supervise and support volunteers
  • Ability to complete accurate and concise documentation
  • Ability to learn and adapt to new computer programs

Benefits

  • Accommodations available upon request during the assessment and selection process

Job title

Counsellor Hummingbird

Job type

Experience level

Mid levelSenior

Salary

CA$34 - CA$44 per hour

Degree requirement

Bachelor's Degree

Location requirements

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