Manager, Claims Operations managing auto claims for USAA. Leading teams, ensuring process improvement and operational effectiveness in claims handling.
About the role
- Imagining, selling, and implementing special operations for advertisers at Havas Play. Collaborating on strategic media planning across various formats for effective audience engagement.
Responsibilities
- Conceptualize, pitch, and execute special operations for dedicated advertisers from briefing through final reporting.
- Contribute to strategic media planning across on- and offline channels (multimedia).
- Develop media strategies to implement collaborative content programs (including negotiation) with media partners.
- Help write recommendations and sell solutions for your client portfolio.
- Coordinate projects internally and externally: strategic planners, media experts, production and post-production teams, publishers' ad sales/operations, etc.
- Monitor the audience performance of ongoing campaigns and stay up to date with media tools.
- Attend client meetings and ensure day-to-day account management and relationship follow-up.
- Produce media performance reports for campaigns.
- Conduct daily monitoring of brand content, social & innovative activations, and new publisher formats.
Requirements
- 1–3 years' experience in special operations or brand content, either agency-side or on the publisher/advertiser side.
- Multiplatform experience, especially TV and digital/social media.
- Strong storytelling skills: you know how to captivate, persuade, and engage your audience with your ideas.
- Creative and agile mindset: you adapt quickly, handle diverse topics, and bring positive energy to the team.
- Fluent across multiple media: TV, digital, and social media.
- Always on top of the latest trends, with a strong sensitivity to media culture.
- Organized and detail-oriented.
- Energetic with excellent interpersonal skills; you are a trusted partner for clients and colleagues alike.
- Confident presenter: you can defend your ideas clearly and with impact.
- Fluent in English.
Benefits
- Remote work possible up to 2 days per week
- 75% reimbursement of public transport pass or a Sustainable Mobility Allowance
- Company cafeteria and a subsidized Starbucks
- On-site gym for €5/month
- Works council (CSE) benefits: discounted cinema tickets, concert and sports event tickets, and subsidies for sports/cultural activities...
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Director of Claims Operations managing service teams and claims strategies at USAA. Driving change management and operational risk compliance while providing exceptional member service.
Senior Strategy Consultant providing data - based strategic direction at CenterWell. Blend of strategy development with operating model and execution rigor, supporting various business segments.
Process Improvement Analyst at Eversource supporting Gas Operations in Connecticut and Massachusetts. Focus on incident investigation and process efficiency to enhance safety culture.
Manager of System Operations Procedures at Eversource Energy ensuring governance and standardization across system operations procedures in multiple states.
Operations Director managing operations at Crash Champions, top collision repair brand. Leading performance, growth, and team development across multiple U.S. locations.
Rental Service Operations Supervisor leading daily operations in medical equipment rental. Overseeing service teams, compliance, and customer interactions at Arjo in Pittston, PA.
Clinic Operations Coordinator overseeing daily operations, optimizing workflow, and ensuring high client service at TELUS Health. Collaborating with healthcare team in a fast - paced environment to coordinate patient care.
Team Manager at TELUS Health overseeing patient care and optimizing clinical operations. Leading a dedicated team to provide superior service and manage administrative processes effectively.
Team Manager - Operations leading daily client support and team performance initiatives at TELUS Health. Ensuring operational excellence and coaching team members for growth.