Hybrid Senior Technical Delivery Manager

Posted 12 hours ago

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About the role

  • Lead the planning, execution, and delivery of enterprise-wide technology projects, including:
  • Implementation of enterprise tools and platforms
  • Cybersecurity initiatives and risk mitigation programs
  • Remediation of audit findings and compliance gaps
  • Deployment of new technology solutions to enhance operational efficiency
  • Upgrades to existing retail software
  • Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off.
  • Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership.
  • Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables.
  • Develop and manage detailed project plans, budgets, and resource allocations.
  • Identify and proactively manage risks, issues, and dependencies.
  • Ensure projects are delivered on time, within scope, and with high quality.
  • Champion continuous improvement in delivery practices and governance.
  • Prioritize Technology projects based on business need and project resource capacity.
  • Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
  • Serve as the first point of escalation for Technology project roadblocks and/or risks.

Requirements

  • 7+ years of experience in technical project or program management, preferably in enterprise environments
  • Strong understanding of cybersecurity frameworks, enterprise architecture, and audit/compliance processes.
  • Demonstrated ability to lead complex initiatives with minimal oversight.
  • Strategic mindset with a hands-on approach to execution.
  • Comfortable navigating ambiguity and driving clarity.
  • Passionate about technology, innovation, and delivering business value.
  • Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required
  • Experience scoping projects, documenting requirements, and managing sign-off processes.
  • Proven ability to present technical and strategic updates to executive audiences.
  • Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred.
  • Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project).
  • Relevant certifications (e.g., PMP, CSM, SAFe) are a plus.
  • Ability to successfully work across cultures and locations, driving team cohesion and effectiveness.
  • Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment.
  • Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Commuter Benefits
  • Paid Time Off
  • Holidays
  • Employee Resource Groups
  • Performance-based bonus plan

Job title

Senior Technical Delivery Manager

Job type

Experience level

Senior

Salary

$110,000 - $147,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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