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About the role
- Senior Technical Delivery Manager leading complex technology initiatives at BetMGM. Involved in project planning, execution, and delivery focusing on operational efficiency and compliance.
Responsibilities
- Lead the planning, execution, and delivery of enterprise-wide technology projects, including:
- Implementation of enterprise tools and platforms
- Cybersecurity initiatives and risk mitigation programs
- Remediation of audit findings and compliance gaps
- Deployment of new technology solutions to enhance operational efficiency
- Upgrades to existing retail software
- Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off.
- Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership.
- Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables.
- Develop and manage detailed project plans, budgets, and resource allocations.
- Identify and proactively manage risks, issues, and dependencies.
- Ensure projects are delivered on time, within scope, and with high quality.
- Champion continuous improvement in delivery practices and governance.
- Prioritize Technology projects based on business need and project resource capacity.
- Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
- Serve as the first point of escalation for Technology project roadblocks and/or risks.
Requirements
- 7+ years of experience in technical project or program management, preferably in enterprise environments
- Strong understanding of cybersecurity frameworks, enterprise architecture, and audit/compliance processes.
- Demonstrated ability to lead complex initiatives with minimal oversight.
- Strategic mindset with a hands-on approach to execution.
- Comfortable navigating ambiguity and driving clarity.
- Passionate about technology, innovation, and delivering business value.
- Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required
- Experience scoping projects, documenting requirements, and managing sign-off processes.
- Proven ability to present technical and strategic updates to executive audiences.
- Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred.
- Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project).
- Relevant certifications (e.g., PMP, CSM, SAFe) are a plus.
- Ability to successfully work across cultures and locations, driving team cohesion and effectiveness.
- Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment.
- Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Commuter Benefits
- Paid Time Off
- Holidays
- Employee Resource Groups
- Performance-based bonus plan
Job title
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