Lead the planning, execution, and delivery of enterprise-wide technology projects, including:
Implementation of enterprise tools and platforms
Cybersecurity initiatives and risk mitigation programs
Remediation of audit findings and compliance gaps
Deployment of new technology solutions to enhance operational efficiency
Upgrades to existing retail software
Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off.
Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership.
Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables.
Develop and manage detailed project plans, budgets, and resource allocations.
Identify and proactively manage risks, issues, and dependencies.
Ensure projects are delivered on time, within scope, and with high quality.
Champion continuous improvement in delivery practices and governance.
Prioritize Technology projects based on business need and project resource capacity.
Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
Serve as the first point of escalation for Technology project roadblocks and/or risks.
Requirements
7+ years of experience in technical project or program management, preferably in enterprise environments
Strong understanding of cybersecurity frameworks, enterprise architecture, and audit/compliance processes.
Demonstrated ability to lead complex initiatives with minimal oversight.
Strategic mindset with a hands-on approach to execution.
Comfortable navigating ambiguity and driving clarity.
Passionate about technology, innovation, and delivering business value.
Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required
Experience scoping projects, documenting requirements, and managing sign-off processes.
Proven ability to present technical and strategic updates to executive audiences.
Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred.
Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project).
Relevant certifications (e.g., PMP, CSM, SAFe) are a plus.
Ability to successfully work across cultures and locations, driving team cohesion and effectiveness.
Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment.
Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties.
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