Senior Cloud Platform Operations Manager at E.ON delivering stable cloud - native services. Overseeing service management and continuous improvement for a modern digital platform in Cologne.
About the role
- Operations Officer for online banking managing web and mobile channels. Executing functionalities and ensuring quality of digital customer experience for Banistmo.
Responsibilities
- Operar y administrar los canales web y móviles del banco
- Ejecutar pruebas de funcionalidades, flujos y compatibilidad en nuestras plataformas digitales
- Identificar fallas, documentarlas y reportarlas al equipo de Tecnología de forma clara y estructurada
- Validar procesos clave como login, transferencias, pagos, notificaciones, entre otros
- Realizar pruebas de instalación, actualización e instalación de APKs y builds en diferentes dispositivos
- Asegurar la calidad y continuidad operativa de la experiencia del cliente digital
Requirements
- Carrera en Banca y Finanzas, Administración, Sistemas, Ingeniería Industrial o afines
- Soporte operativo o funcional en banca digital o canales electrónicos
- Testing funcional de aplicaciones móviles
- Uso de herramientas de gestión operativa
- Trabajo con equipos de desarrollo o tecnología
Benefits
- Compensación competitiva
- Oportunidades de desarrollo profesional
- Horario flexible
- Seguro de salud
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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