Director of Strategy & Execution overseeing Hybrid Cloud & Intelligent Operations at RBC. Leading strategic planning, execution, and cross - functional collaboration for cloud initiatives.
About the role
- People Systems Support Analyst providing support for P&C Systems across multiple regions. Ensuring high-quality assistance and system functionality for users in various offices.
Responsibilities
- Provide support to P&C Business Users for Regional, National and Support offices using our Global P&C Systems.
- Provide Level 2 SME support for all offices using Global P&C Systems.
- Troubleshoot, investigate, test and offer solutions to issues offices escalate.
- Ensure the highest level of support is offered to offices on issue resolution.
- Configuration and management of regular rhythm of the business (ROB) processes.
- Perform level 2 data loads. Maintain and perform changes to system configuration as approved.
Requirements
- Undergraduate or bachelor's degree in human resources, Business Administration, Industrial Engineer or similar.
- Minimum of 4 years or more in a similar role working in P&C Systems, area of expertise or in World Vision P&C.
- Excellent communication skills both verbal and written.
- Proficient computer skills with current technology, i.e. MS Office and other productivity tools.
- Must be fluent in English. Other languages are a bonus, particularly Spanish, Portuguese, or French.
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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