Process Improvement Lead responsible for optimizing business processes at Byline Bank. Working with cross - functional teams to deliver measurable improvements in operational excellence.
About the role
- Case manager facilitating completion of drug court program in Miami-Dade, ensuring participants' treatment and progress are monitored. Coordinating with treatment providers and the court for optimal participant outcomes.
Responsibilities
- Coordinates participants’ referrals, admission, intake screening and discharge planning.
- Conducts case management assessments.
- Assesses participants’ treatment needs and coordinates treatment planning.
- Attends treatment-planning sessions, supervision sessions and staffing.
- Involves participants in individualized treatment planning.
- Collaborates with treatment staff on treatment planning.
- Monitors participants’ satisfaction with their respective treatment plan.
- Reports to the court each participant’s treatment progress and any non-adherence treatment issues.
- Provides accurate and updated information to court at scheduled court appearances.
- Closely monitors the progress of participants through effective communication with treatment providers.
- Consults with team members regarding the ongoing adjustment and general care of each participant.
- Maintains weekly contact with participant’s assigned probation officer and notify probation officer of any program violations.
- Maintains contact with appropriate referral sources during participants’ treatment in drug court.
- Conducts (at least) weekly individual monitoring sessions with participants on assigned case load.
- Maintains contact with program participants by completing home visits, employment visits, and meetings at treatment centers.
- Engages support system of the participant as a part of the treatment process to facilitate recovery.
- Links participants or their respective family to appropriate community resources, including mental health and trauma services, housing assistance, vocational counseling, public assistance and educational services.
- Provides crisis intervention as needed to participants.
- Obtains releases for all parties to be contacted on behalf of each participant in adherence with confidentiality laws.
- Accurately records and maintains the required documentation in the participants’ electronic file.
- Assists with urinalysis drug testing.
- Attends in-service and educational trainings as assigned.
Requirements
- Bachelor’s degree from an accredited four year college or university with course work in psychology, sociology, mental health counseling, or a related field.
- Three (3) years of related professional experience.
- Bilingual in English and Spanish preferred.
Benefits
- Total Compensation Estimator Tool
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