Provides expert consultancy at Rockwell Automation to drive technology adoption across EMEA. Focused on pre - sales activities and building customer relationships in CPG and Life Sciences sectors.
CW
Hybrid Travel Consultant II – Hybrid ESC Phones, Non Phone Fulfillment
Posted 4 months ago
About the role
- Travel Consultant providing exceptional customer service in travel arrangements for defense and government travelers. Ensure compliance and high-quality service through comprehensive training and support.
Responsibilities
- Create and complete travel arrangements (air, hotel, car, rail)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
- Make changes or solve any issues that might occur during or before the travel
- Assignments include both routine and non-routine work
- Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date
Requirements
- 2 or more years’ experience working as a Travel Consultant (or 5 years in other customer service industry)
- Advanced knowledge of GDS (Sabre)
- A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too
- Good verbal and written communication skills
- Strong teamworking skills
Benefits
- Hands-on paid training
- Competitive compensation — including shift differentials, referral bonuses and supplier incentives
- 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
- Both on-site and home-based positions available
- Flexible working options: Full-time, part-time, nights and weekends
- Medical/dental/vision
- 401(k) match and Health Savings Account contributions
- Employee discounts and supplier incentives
- Employee Assistance Program & Employee Resource Groups
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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