Hybrid Senior Project Manager

at Christian Care Ministry

• Job title: Senior Project Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $101,000 - $146,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Melbourne, United States

About the role

• Senior Project Manager overseeing billing and claims projects at Christian Care Ministry. Engaging stakeholders and managing vendor relationships for efficient project delivery.

Responsibilities

• Engage and manage vendor relationships to ensure clear expectations, monitor performance, and address issues promptly. Lead vendor evaluations, contract discussions, and performance reviews.
• Establish, onboard, and manage vendors, working closely with the Procurement team, as part of implementing vendor solutions that enhance Medi-Share Member provisions and offerings.
• Must communicate clearly and concisely in verbal and written forms to stakeholders at all levels of the organization.
• Lead efficient meetings with a broad group of stakeholders in an organized approach to ensure meeting outcomes are achieved and follow-up items are tracked through completion.
• Drive timely decision making, ensuring accountability with stakeholders based on the responsibility matrix.
• Proactive risk management and mitigation plan definition to prevent impacts across service lines.
• Effectively utilize discernment to determine when escalation is necessary.
• Generate accurate, concise, and timely project status reports in alignment with PMO standards.
• Ensure oversight and guidance to Business Analysts defining business requirements while tracking status to meet required deadlines.
• Define and manage the resource pool allocation, monitoring over and under-allocation while working with service line managers to deliver project scope.
• Manage and report on project forecast and budget explaining variances and utilizing earned value analysis.
• Tightly manage change control, ensuring that changes are assessed for scope, cost, schedule, and opportunity cost impacts.
• Facilitate buy versus build analysis with operational and Information Technology stakeholders.
• Challenge and lead with the end in mind with business leaders to ensure successful outcomes.
• Invest in learning and understanding the business implications of projects while utilizing experience to steer projects to meet objectives.
• Define and contribute to project management knowledge areas and playbook documentation standards of the Project Management Office (PMO).
• Mentor Project Managers to grow and excel within the organization.
• Contribute to the Portfolio Management Playbook in alignment with PMO standards.
• Evaluate cross-project interdependencies within the portfolio to determine the schedule and resource work sequence for success.
• Participate in portfolio modeling, assessing the implications of changes to projects.
• Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
• All other duties as assigned

Requirements

• Bachelor’s degree required; MBA preferred
• 10+ years of project management experience in a health insurance payer is required
• Medicare or Individual and Family Plan expertise in Premium Billing and Claims Service Lines preferred
• PMP or PMI-ACP certification is highly preferred

Benefits

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
• Tuition Reimbursement Program