Operations Intern at MyBikePlan optimizing order processing and operational workflows. Involved in customer communication and supporting the growth of a sustainable e-commerce startup.
Responsibilities
Support the smooth handling of orders through to delivery
Responsible for placing bike orders and verifying order accuracy
Assist with product implementation and maintenance of the website
Maintain backend systems
Act as the interface between Sales and Operations
Proactively inform customers about deliveries and appointments
Support the team on various projects
Requirements
Currently enrolled in a degree program or completed secondary school (Matura) / vocational apprenticeship
Must be able to understand at least Swiss German
Fluent in German and at least good working proficiency in English (company language)
Excellent communication and interpersonal skills
Highly motivated and results-oriented
Strong organizational skills and ability to multitask
Proficient with CRM software and MS Office
Analytical mindset with strong problem-solving skills
Team player, able to work independently and collaboratively
Benefits
Highly impactful entry-level position in a fast-growing e-commerce company
Exciting, dynamic work environment with ongoing development
Opportunity to develop your professional career or entrepreneurial ambitions together with us
Possibility of a permanent position as part of our team after completing the internship
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