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Capital OneSenior Manager, Chief of Staff – Bank Tech
Senior Manager in Bank Tech leading Executive Reporting and Stakeholder Engagement. Developing presentations and managing content for executive audiences across multiple locations in the U.S.
About the role
- Own the CEO's workflow-manage priorities, triage requests, and ensure the right things get attention at the right time
- Prepare the CEO for meetings and decisions-build briefing materials, context docs, and follow-up summaries
- Coordinate CEO scheduling and logistics, working with the EA to optimize time allocation
- Act as a filter and first point of contact-knowing what needs the CEO's direct input vs. what can be delegated
- Drive special projects and initiatives on behalf of the CEO-from scoping to delivery
- Handle ad-hoc deep dives, research, and analysis that support CEO decision-making
- Follow up on CEO commitments and actions, ensuring nothing falls through the cracks
- Create frameworks and synthesis from complexity-making information digestible and actionable
- Attend key meetings with the CEO, capture decisions, and drive follow-through
- Build materials for board meetings, investor updates, and external engagements
- Support strategic thinking by doing the legwork-gathering data, identifying patterns, pressure-testing ideas and working with the rest of the CEO Office to support alignment
- Coordinate with Chief Performance Officer on CEO priorities and ensure smooth handoffs
- Connect the CEO efficiently with the right people and information across the organization
- Build relationships across the organisation to understand context and accelerate execution
- Surface blockers and flag issues that need CEO attention or resolution
Requirements
- Likely 5+ years professional experience in a commercial environment
- You're obsessively organized and get things done with quality and speed
- You're happy doing behind-the-scenes work that makes the CEO more effective
- You know what matters and can prioritize ruthlessly without hand-holding
- You write crisply, synthesize clearly, and build trust easily
- You handle sensitive information with confidentiality and good judgment
- You thrive in ambiguity and can switch contexts rapidly without dropping balls
- You want to understand how businesses scale and aren't afraid to ask why
- You're willing to figure it out, whatever "it" is
Benefits
- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year.
- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support.
- work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year.
- weekly socials, company wide events and office snacks!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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