Trainee providing end-to-end administrative support and coordination at Bayobab. Involved in strategic meetings and enterprise-wide initiatives for optimal service delivery.
Responsibilities
Provide input in strategic meetings as required
Provide input to enterprise wide transformation initiatives when required
Facilitate ad hoc meetings with relevant stakeholders as and when required
Escalate issues that will result in severe time, scope, productivity and cost or resource impact
Provide input into all projects initiated (internal or global)
Prepare documentation required for sign-off/ decision making regarding tactical changes
Support in execution and alignment with the functional strategy
Report on an ad hoc basis on specific projects as required
Type reports according to required formats
Provide status / progress reports as required
Provide input to ensure adequate risk mitigation and controls
Report on a periodic basis to line manager: relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation
Drive improvement across the business to achieve the optimal service quality deliverables
Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards
Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required
Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions
Interface with OpCo contacts in support of large or strategic opportunities when required
Assist in producing documentation of service: annexes to contracts, training documentation and business presentations
Assist in defining and updating governance policies/ strategies as required
Assist with all coordination and admin tasks as required by the department
Planning and organizing as required
Requirements
A relevant 3- or 4-year formal degree or 3- or 4-year diploma
0 – 2 years' work experience
Strong administrative skills
Excellent verbal and written communication skills
Proficiency in MS Office Suite (PowerPoint, Excel and Word)
Ability to work in cross functional, matrix management type organizations
Driver's licence and own transport
Ability to travel locally and internationally for the purposes of work
Benefits
Adherence to set timelines and budget requirements
Adherence to defined policies, processes and procedures
SLA terms and conditions
Timeliness and accurate of reports and assessments
MTN Values: leadership, innovation, can do, relationships, integrity
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