Hybrid Associate Director – Scientific Patient Engagement and Advocacy Lead, General/Specialty Medicine

at MSD

• Job title: Associate Director – Scientific Patient Engagement and Advocacy Lead, General/Specialty Medicine
• Job type: Full Time
• Experience level: Senior
• Salary: $173,200 - $272,600 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, North Wales, United States

About the role

• Associate Director leading strategic patient engagement and advocacy initiatives in healthcare. Collaborating with stakeholders to integrate patient insights into company strategies.

Responsibilities

• Develops the headquarters therapeutically aligned strategic plan, executes strategic initiatives and assists in planning of key performance indicators (KPI), goals and tactics that flow from evolving Value and Implementation priorities, and internal and external factors
• Executes and implements patient innovation and engagement activities through incorporation of the patient voice into internal strategy development and decision-making across our company
• Supports efforts to gather and include patients’ and advocates insights and perspectives throughout the product lifecycle
• Develop the headquarters therapeutically aligned strategic patient advocacy and educational plans
• Develop, manage, and support long-term PAO relationships through engagement and communication
• Serve in a liaison function to PAOs and patient arms of professional societies
• Facilitate engagement through active participation at national and regional congresses and successful implementation of meetings with PAO leadership and executive staff.
• Ensure compliance with existing company guidelines as they pertain to patient advocacy
• Navigates across internal and external stakeholders ranging from individual patients to highly networked patients and medical organizations
• Collaborates with key internal stakeholders to proactively develop and execute the global Value and Implementation plan
• Participates in external conferences, congresses, and industry consortiums to represent our company’s focus on the patient including speaking, presenting and authoring publications.
• Ensures alignment with regional and country level related activities (patient, scientific, medical)
• Supports any division with needs relating to patient engagement or patient advocacy, including our Company's Research Labs, Human Health, our Company's Manufacturing division, IT, and others
• Develops the talent on the team and seeks opportunities to enhance their capabilities
• Tracks associated spend for activities and communicates with TA and Strategy Lead
• Tracks and reports impacts, findings and associated key metrics and measurements related to work

Requirements

• Minimum Advanced Degree in health sciences -OR- equivalent level of patient engagement work experience [MD, MSN, or PhD strongly desirable]
• Minimum of 5 years' experience in the healthcare industry (clinical/biopharmaceutical/patient advocacy organization, etc.)
• Minimum of 2 years' experience managing relationships with external stakeholders.
• Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making
• Deep understanding of Patient Engagement, Patient Insights, Patient Advocacy Organizations, as well as knowledge of best practices in those areas
• U.S./Global experience in clinical research, regulatory affairs, scientific and medical affairs, or pharmaceutical policy
• Ability to understand the importance of patient innovation and engagement across our Company
• Record of advocating or advancing patient engagement experience
• Ability to navigate a complex matrixed organization, think creatively, and develop innovative strategies and solutions
• Ability to understand and manage a diverse set of issues and engage with a diverse, complex group of stakeholders
• Ability to manage competing priorities with effective collaboration and program management skills
• High degree of ethics and ability to build effective working relationships, both internally and externally
• Scientific and medical credibility to represent the company to patients, patient advocates, patient organizations and medical and scientific organizations
• Ability to work in a complex organization and to effectively operate in a team-oriented structure
• Excellent interpersonal communication (written as well as oral), results-oriented project management, facilitation, and consultative skills to influence decision making are required
• Compassionate communicator skilled in empathetic listening and navigating sensitive patient conversations
• Experience managing interactions with senior leaders, ability to work well as a team member
• Ability to travel, 15-20% anticipated

Benefits

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days