Associate Director leading strategic patient engagement and advocacy initiatives in healthcare. Collaborating with stakeholders to integrate patient insights into company strategies.
Responsibilities
Develops the headquarters therapeutically aligned strategic plan, executes strategic initiatives and assists in planning of key performance indicators (KPI), goals and tactics that flow from evolving Value and Implementation priorities, and internal and external factors
Executes and implements patient innovation and engagement activities through incorporation of the patient voice into internal strategy development and decision-making across our company
Supports efforts to gather and include patients’ and advocates insights and perspectives throughout the product lifecycle
Develop the headquarters therapeutically aligned strategic patient advocacy and educational plans
Develop, manage, and support long-term PAO relationships through engagement and communication
Serve in a liaison function to PAOs and patient arms of professional societies
Facilitate engagement through active participation at national and regional congresses and successful implementation of meetings with PAO leadership and executive staff.
Ensure compliance with existing company guidelines as they pertain to patient advocacy
Navigates across internal and external stakeholders ranging from individual patients to highly networked patients and medical organizations
Collaborates with key internal stakeholders to proactively develop and execute the global Value and Implementation plan
Participates in external conferences, congresses, and industry consortiums to represent our company’s focus on the patient including speaking, presenting and authoring publications.
Ensures alignment with regional and country level related activities (patient, scientific, medical)
Supports any division with needs relating to patient engagement or patient advocacy, including our Company's Research Labs, Human Health, our Company's Manufacturing division, IT, and others
Develops the talent on the team and seeks opportunities to enhance their capabilities
Tracks associated spend for activities and communicates with TA and Strategy Lead
Tracks and reports impacts, findings and associated key metrics and measurements related to work
Requirements
Minimum Advanced Degree in health sciences -OR- equivalent level of patient engagement work experience [MD, MSN, or PhD strongly desirable]
Minimum of 5 years' experience in the healthcare industry (clinical/biopharmaceutical/patient advocacy organization, etc.)
Minimum of 2 years' experience managing relationships with external stakeholders.
Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making
Deep understanding of Patient Engagement, Patient Insights, Patient Advocacy Organizations, as well as knowledge of best practices in those areas
U.S./Global experience in clinical research, regulatory affairs, scientific and medical affairs, or pharmaceutical policy
Ability to understand the importance of patient innovation and engagement across our Company
Record of advocating or advancing patient engagement experience
Ability to navigate a complex matrixed organization, think creatively, and develop innovative strategies and solutions
Ability to understand and manage a diverse set of issues and engage with a diverse, complex group of stakeholders
Ability to manage competing priorities with effective collaboration and program management skills
High degree of ethics and ability to build effective working relationships, both internally and externally
Scientific and medical credibility to represent the company to patients, patient advocates, patient organizations and medical and scientific organizations
Ability to work in a complex organization and to effectively operate in a team-oriented structure
Excellent interpersonal communication (written as well as oral), results-oriented project management, facilitation, and consultative skills to influence decision making are required
Compassionate communicator skilled in empathetic listening and navigating sensitive patient conversations
Experience managing interactions with senior leaders, ability to work well as a team member
Ability to travel, 15-20% anticipated
Benefits
medical
dental
vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days
Job title
Associate Director – Scientific Patient Engagement and Advocacy Lead, General/Specialty Medicine
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