SmartTEC Administrator at Appello supporting the UK's careline service for vulnerable people. Ensuring smooth services delivery through effective project administration and customer service.
About the role
- Lease Administrator managing commercial lease administration primarily using MRI software for Fortune 1000 clients. Responsible for data management, client communication, and lease compliance.
Responsibilities
- Collaborate with MRI Lease Administration team and cross-functional client teams to ensure information and documentation are processed in a timely manner and distributed to relevant groups.
- Prepare lease abstracts in MRI Real Estate database.
- Assist with monthly rent rolls preparation.
- Manage document library in MRI Real Estate database (i.e. catalog documents, OCR, and label in accordance with the client established document naming convention).
- Monitor, prepare and distribute real estate lease critical dates and options reports, and work closely with the client team to update the MRI Real Estate database accordingly.
- Execute data reconciliation process to ensure 100% data integrity in MRI Real Estate database.
- Gather and manage internal data inputs across multiple internal systems and processes.
- Coordinate gathering of tracked input data for department’s processes and procedures.
- Collaborate with internal cross-functional teams to ensure prescribed real estate and facility management data analytic goals are properly communicated.
- Maintain catalog of platform metrics to support analysis of the portfolio, benchmarking, projects, etc.
- Proactively identify and contribute to departmental and company-wide improvement opportunities.
- Leverage company and industry best practices to ensure that customer touchpoints are coordinated, efficient, and consistently high-quality.
- Ad hoc reports and projects.
Requirements
- 3+ years of experience in commercial lease administration and data entry.
- Knowledge of real estate terms/concepts a must.
- Knowledge of MRI systems a plus.
- Previous benchmarking experience and/or knowledge is a plus
- Driven to learn and operate additional management systems
- Ability to interpret lease clauses and navigate through lease documents.
- Ability to identify and mitigate data quality issues effectively.
- Capable of exchanging information and ideas with senior management, portfolio companies and service providers.
- Strong attention to detail.
- Customer service-oriented with excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and manage well through complexity.
- Ability to work across simultaneous workstreams and tight timelines.
- Exceptional analytical and quantitative problem-solving skills.
- Proficient with MS Office Applications
- Bachelor’s degree preferred.
Benefits
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
- Invest in our competitive 401k plan and help set you up for your future
- Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
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