About the role

  • After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.

Responsibilities

  • Manages inclusion of new members into the client scheme and database system.
  • Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
  • Maintains high quality of card-printing to satisfy clients’ preset standards of service.
  • Issues periodic or daily report on performance.
  • Meets further complex requirements, such as designing, photo-editing…etc.
  • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Requirements

  • Bachelors Degree
  • 2+ years experience in TPA Hospitals or Medical Centers exposure.
  • Physically fit to carry out duties.
  • Legally permitted to work in the country of operations.
  • Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Benefits

  • Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance.
  • Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
  • Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust.

Job title

Senior Policy Administrator

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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