User Support Analyst supporting local IT team in Eschenbach, providing hardware and software solutions. Involves problem analysis and implementation of new IT processes.
About the role
- Client Support Analyst solving a variety of technical issues across financial and property management sectors. Requires problem-solving skills and experience with SQL in a supportive team environment.
Responsibilities
- Tackle a wide range of questions, technical issues, and unique challenges
- Listen to and empathize with clients to understand their needs
- Troubleshoot creatively to solve problems efficiently
- Deliver a consistent, professional, and positive experience every time
Requirements
- SQL experience
- Familiar with property management or software industry
- Understand basic accounting concepts
Benefits
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
- Invest in our competitive 401k plan and help set you up for your future
- Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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