About the role

  • Delivery Manager (Web) coordinating technology teams at Mountain Warehouse. Responsible for agile project management and stakeholder communication.

Responsibilities

  • Being one of the main points of contact for stakeholders working with the Technology team
  • Supporting the Technology team, along with the Technical Team Lead, to ensure their understanding and work achieves the end goal, and the project maintains momentum
  • Providing expertise to shape and communicate strategies and drive forward the team’s roadmap
  • Creating and managing projects and workflows in Jira using a Kanban approach, according to department workflow practices
  • Maintaining a team project plan, ensuring projects are prepared according to the latest business priorities and timeframes, as well as managing the team’s capacity to start new projects
  • Working with key stakeholders to identify project requirements, and articulate these to others
  • Delivering change in an agile manner – working with the development team to break requirements down into deliverable chunks and aid continuous release practices
  • Delivering complex projects – planning at a higher level as well as getting into the detail to make things happen when needed
  • Identifying and communicating risks, issues, dependencies and blockers
  • Managing cross-functional team projects
  • Managing relationships with vendors (BigCommerce, Contentful, Shopify & Algolia to name a few), and adapting the team’s work to a Waterfall model when required
  • Gaining credibility and trust with the development team, their stakeholders, and strengthening the relationship between these teams
  • Providing UX advice where required
  • End-to-end testing
  • Documenting new processes on the company Wiki
  • Delivering end user training

Requirements

  • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions
  • Experience working within a web environment
  • Experience working with software development teams
  • Experience of leading, energising and mentoring a team
  • Able to work to tight deadlines and work calmly under pressure
  • A high level of organisation and demonstrated skills to manage a team’s capacity
  • Comfortable multitasking and prioritising several tasks at once
  • Hard-working with an outgoing and positive nature
  • Excellent communication skills, both written and verbal
  • Experience leading medium-large scale projects.

Benefits

  • Competitive salary and benefits package
  • 50% staff discount & 25% for family and friends
  • Pension scheme

Job title

Delivery Manager – Web

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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