CRO Manager responsible for enhancing customer journeys and conversion rates at proSenio GmbH. Focusing on data - driven improvements and collaboration across teams in a hybrid environment.
About the role
- Product Designer redefining logistics solutions at PX AGENCIAMENTO DE SERVIÇOS LTDA. Engaging in user-centered design and collaboration for innovative product development.
Responsibilities
- Conduct interviews, focus groups, ethnographic studies, and usability tests;
- Collect and analyze qualitative and quantitative data to provide actionable insights, and use data analytics tools to interpret usage metrics and user behavior;
- Develop and maintain detailed personas and user journey maps based on research, and regularly update these artifacts to reflect changes in user needs and behavior;
- Work closely with the design team to ensure design solutions meet user needs;
- Create and test low- and high-fidelity prototypes to validate design concepts and iterate quickly based on user feedback and usability testing;
- Document research findings clearly and accessibly and present insights and recommendations to stakeholders across the company;
- Monitor product performance and suggest continuous improvements based on research and user feedback, and stay up to date with design trends and market best practices.
Requirements
- Solid experience in digital product design, with experience in gamification and/or engagement products;
- Fluent in English and intermediate in Spanish;
- Proficient in Figma;
- Experience conducting qualitative and quantitative research, and familiarity with user-centered design methodologies;
- Experience analyzing product and usability metrics (e.g., Google Analytics, Mixpanel);
- Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and concisely;
- Proactive and able to work autonomously to manage complex, multitask projects, anticipate issues, and propose solutions;
- Ability to work collaboratively with multidisciplinary teams;
- Familiarity with agile methodologies and iterative development practices;
- Initiative to help mature the team by absorbing and sharing knowledge.
Benefits
- Attractive CLT employment contract (Brazilian statutory employment) with compensation above market levels;
- Strong preference for promoting internal talent to new opportunities;
- Potential future opportunities in São Paulo or the USA;
- Performance-based awards according to semiannual goals and delivery;
- Hybrid work routine at the headquarters in Joinville – SC, Brazil;
- Meal/Food allowance of BRL 1,000.00 with no payroll deductions;
- Unimed health plan with no monthly fee and copay only when used;
- Uniodonto dental plan 100% free for you;
- Gympass/Wellhub for physical and mental well-being;
- Workplace stretching sessions to break up the routine;
- Day off;
- Education support;
- Pharmacy discounts through partnerships with Drogaria Catarinense, Preço Popular, and Pró Fórmula Manipulação (payroll deduction available);
- Commuter benefit (VT) or on-site parking—choose the option you prefer;
- Partnerships with Postos Mime, SESC, ACATE, and Ajorpeme (discounts on cinema, courses, restaurants, schools, and more);
- Our Relax area includes fresh fruit, a coffee machine, a pool table, and table tennis for moments of decompression during the day.
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