IT Operations Engineer ensuring high performance and security for INSIKT's cloud and customer IT environments. Collaborating in troubleshooting, administration, and development of IT operations.
About the role
- Category Operations & Enablement Specialist managing SKU and availability hygiene for MOO's Category Managers. Supporting product readiness and operational execution with clear documentation and competitive insights.
Responsibilities
- support MOO’s Category Managers and GTM team by owning the day-to-day operational execution and enablement work that keeps categories running smoothly and launches on track
- manage SKU and availability hygiene, monitor stock and pricing signals, coordinate creative and product readiness tasks, and produce clear documentation such as FAQs and competitor summaries
- provide hands-on operational and administrative support to Category Managers across Print, Stickers, and Merch
- monitor stock, pricing, and availability, with particular focus on third-party products
- flag out-of-stock (OOS) and pricing issues to Category Managers and relevant Operations partners
- support pricing updates and checks as directed by Category Managers
- maintain accurate SKU setup and product status in the PIM and related product systems
- submit briefs and tickets for functional and product photography
- organise and track product samples, customisation guidelines, and supporting product information
- support end-to-end product testing, including files, ordering, and basic QA checks to ensure readiness
- help ensure product changes and launches are operationally ready from a data and documentation perspective
- write and maintain product FAQs, internal reference materials, and customer-ready explanations
- support creation and upkeep of category and product documentation used across teams
- conduct ongoing competitor research across Print, Stickers, Merch, and Promotional Products
- produce routine competitor highlights summarising new launches, pricing changes, and promotions
- maintain competitor comparison materials to support category, pricing, and assortment discussions
- work closely with Category Managers, Product Marketing, Operations, Supply Chain, and Product Design
- support coordination around new product introductions (NPI/NPD) and ongoing product updates
- assist in preparing materials for internal reviews and supplier meetings
- act as a reliable follow-up owner to ensure actions are completed and information is shared
Requirements
- Experience in a category, product, marketing, or operations support role
- Strong attention to detail and comfort working with systems, data, and documentation
- Clear written communication skills
- Highly organised, proactive, and dependable
- Comfortable managing timelines, follow-ups, and recurring tasks
- Nice To Haves: Experience with PIM tools (e.g. Salsify)
- Exposure to ecommerce, print, or branded merchandise
- Experience coordinating creative or marketing workflows
- Familiarity with product launches or category operations
Benefits
- 19 days holiday rising by one day for each year here (for 5 years)
- matched pension scheme
- paid parental leave
- private healthcare
- life insurance
- flexible work schedules with hybrid and remote working for certain roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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