Analista de Produtos Pleno at MAG providing financial solutions and overseeing product implementation. Collaborating with teams to ensure legal compliance and competitive market positioning.
About the role
- Systems Implementation Analyst at Montreal involved in client requirements, implementations, and troubleshooting. Seeking proactive individuals passionate about teamwork and innovation in a tech company.
Responsibilities
- Gather requirements from clients and document them.
- Perform implementations, provide ongoing support, and conduct training sessions.
- Handle support tickets, prioritizing SLA and severity.
- Contribute ideas and solutions to drive system improvements.
- Perform requirements assessments and proofs of concept.
Requirements
- Proficiency in Excel (including formulas) and Windows.
- Good communication skills and ease in dealing with clients.
- Proactive and team-oriented.
- Ability to solve problems under pressure.
- **Differentials:**
- Experience in support, implementations, and/or financial systems (including payroll-deductible "consigned" loans).
- Engaged, collaborative and innovative mindset.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Childcare assistance
- Transportation voucher
- Meal or food allowance
- Employee perks club
- Access to Wellhub
- Online personal trainer consultations
- Possibility to work under a service provision contract (contractor)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
UC
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