Credit & Collections Lead overseeing cash collection activities for Mondelēz International in FMCG sector. Transforming processes and developing high-performing teams across the organization.
Responsibilities
Oversee all aspects of credit management and cash collection activities, ensuring operational excellence and adherence to best practices.
Minimize overdue accounts, clear claims and deductions in an accurate and timely manner, and actively monitor and mitigate credit risk to reduce bad debt write-offs.
Develop and implement customer credit risk management strategies, define effective collection strategies and worklists, manage new customer onboarding, conduct ongoing credit assessments, and maintain accurate risk categories and credit limits.
Adopt, communicate, and enforce the global credit policy across the organization.
Build strong, in-person relationships with major customers and collaborate closely with sales and finance functions to achieve shared objectives.
Ensure the technical proficiency of the bill-to-cash staff. Manage, mentor, and develop the team responsible for credit analysis and receivables collection through comprehensive training and skills development programs.
Represent Wacam in professional credit groups and effectively manage high-risk accounts and bankruptcy proceedings.
Ensure staff awareness of and strict compliance with all legal issues pertaining to credit and collection activities.
Requirements
15-20 years of progressive experience in business finance roles, with a significant portion dedicated to credit and collections.
A minimum of 8-10 years of advanced expertise specifically within Credit & Collections or closely related areas.
Proven experience within the Fast-Moving Consumer Goods (FMCG) sector is essential.
Demonstrated experience in leading, managing, and developing teams.
A track record of successfully driving and implementing process transformation initiatives.
Fluent in English (written and spoken). B2 at least, non negotiable.
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