Assistant Branch Manager at Byline Bank supporting fast - paced customer - centric environment. Overseeing operations, providing team leadership, and ensuring customer satisfaction at branch.
About the role
- General Manager responsible for executing store operations, customer relations, and market expansion. Supervising sales and service operations while fostering team engagement and training programs.
Responsibilities
- Execute the store operations playbook
- Supervise all facets of the store's operations
- Provide store performance reports
- Identify local market opportunities
- Collaborate with HR to recruit and retain candidates
- Manage team performance and provide coaching
- Uphold customer treatment standards
- Promote a culture of training
- Oversee sales of all company products and services
- Manage incoming leads generated by the Business Development Center
- Accurately forecast unit sales and gross profit levels
- Collaborate with Regional Sales Manager to review GM Scorecard
- Manage vehicle inventory in collaboration with Inventory team
- Partner with Service Manager to oversee service operations
- Aim to achieve NPS results above corporate average
- Foster employee engagement
Requirements
- High school diploma or GED
- 2-3 years of experience in sales management
- Exceptional customer service skills
- Proficiency in Microsoft Office products
- Technical aptitude
- Strong computer skills with familiarity in SalesForce
Benefits
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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