Client Manager developing and maintaining relationships with Corporate Trust clients at U.S. Bank. Ensuring quality service and managing operational changes in a collaborative environment.
About the role
- Senior Client Manager overseeing pharmacy benefits, managing client deliverables for Marsh McLennan Agency. Collaborating with teams and negotiating contracts to ensure client satisfaction.
Responsibilities
- Manages client deliverables while supporting Regional Directors and collaborating with the MMA Rx Solutions team, field, PBMs, and strategic partners.
- Serves as the primary resource for pharmacy-related questions.
- Reviews draft contracts to ensure alignment with MMA provisions and best practices.
- Assists in analyzing and negotiating employer benefit pharmacy contracts.
- Tracks deliverables, coordinates accurate reporting and presentations, and communicates directly with clients and company representatives.
Requirements
- Bachelor’s Degree or equivalent career experience required.
- Knowledge of pharmacy lingo, drivers of pharmacy costs and PBM contracts.
- Aptitude for Data Analytics.
- A minimum of ten (10) years’ experience in:
- Account Management, and/or Pharmacy Benefit Management, and/or Carrier Experience.
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Flexible Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
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