Hybrid Customer Advisor, Insurance (Internal Sales)

Posted 6 hours ago

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About the role

  • Kundenbetreuer:in für Versicherungen im Gesundheitswesen, Ansprechpartner:in für Versicherungsfragen und Risikoberatung. Arbeiten in einem diversitätsorientierten und flexiblen Umfeld in Deutschland.

Responsibilities

  • Comprehensive support for hospitals and university medical centers, both in relations with our clients and in direct collaboration with insurance companies
  • Primary contact person for an assigned portfolio of clients
  • Ensuring client relationships and maintaining our service standards
  • Focus on property and liability lines, including risk assessment, tendering, placement and servicing of all operational insurances
  • Active and creative contribution to the design of insurance solutions and concepts
  • Conducting tenders and negotiations with insurers, up to preparing and presenting proposals to our clients
  • Proactive, solution‑oriented claims handling for all operational insurances, partly involving our specialized Marsh claims experts
  • Policy administration: from contract documentation to invoicing
  • Occasional field visits
  • Contributing to the development of internal processes

Requirements

  • Completed vocational training as an insurance and finance clerk and/or a degree in a relevant field (e.g., a bachelor’s degree)
  • Several years of professional experience with an insurer or broker in the national market
  • Experience in cross‑line customer and technical advisory services
  • Experience in the healthcare sector is desirable but not required
  • Strong sensitivity to customer needs and enjoyment of professional client advisory

Benefits

  • A secure, permanent employment contract in a work environment that values diversity, sustainability and social commitment
  • Employer‑funded company pension scheme, capital‑forming payments, 24/7 group accident insurance, discounted conditions for various insurance products
  • Company bike (job‑bike), an extensive discount portal and much more
  • Flexible working hours, 30 days of vacation + additional days off on Christmas Eve and New Year’s Eve and a half‑day individual time‑off
  • Mobile working from home, the office or on the move with flexible hours tailored to your individual needs
  • Regular get‑togethers (after‑work events, running groups, company parties, etc.) and team events

Job title

Customer Advisor, Insurance (Internal Sales)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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