Key Account Executive engaging with clients and managing sales for Labcorp’s healthcare solutions. Responsible for retaining and growing a large existing book of business in New Jersey.
Responsibilities
Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and timely resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused
Provide account management for client's day to day operations
Collaborate with entire sales team to grow book of business
Meet and exceed monthly retention and upsell goals
Requirements
Bachelor's degree is strongly preferred
Previous sales experience or account management of 3+ years is preferred
Experience in the healthcare industry is a plus
Proven success managing a book of business
Superior customer service skills with the ability to develop trust-based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast paced, competitive market
Excellent time management and organizational skills
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