Senior Director managing development and implementation of integrated care management programs at IEHP. Focusing on person - centered care that addresses medical, behavioral, and social needs historically underserved populations.
About the role
- Client Director managing employee health & benefits relationships in Michigan at Marsh McLennan Agency. Overseeing client interactions and service delivery with a focus on retention and satisfaction.
Responsibilities
- Overall responsibility for the client relationship within an assigned book-of-business.
- Establishing and maintaining excellent internal and external relationships.
- Seeking and understanding the client’s needs.
- Managing the team responsible for delivering all aspects of our services delivered.
- Participating in the sales process, maintaining a high client retention rate.
Requirements
- Minimum of a Bachelors degree, preferably in business.
- Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience.
- Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship.
- Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas.
- Strong leadership, persuasion, communication and writing skills.
- Ability to work under pressure and multi-task.
- Ability to work in a team leadership role.
- Must be self-directed, organized and resourceful.
- Must have and maintain a valid license to sell life and health insurance in the State of Michigan.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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