Client Director managing employee health & benefits relationships in Michigan at Marsh McLennan Agency. Overseeing client interactions and service delivery with a focus on retention and satisfaction.
Responsibilities
Overall responsibility for the client relationship within an assigned book-of-business.
Establishing and maintaining excellent internal and external relationships.
Seeking and understanding the client’s needs.
Managing the team responsible for delivering all aspects of our services delivered.
Participating in the sales process, maintaining a high client retention rate.
Requirements
Minimum of a Bachelors degree, preferably in business.
Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience.
Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship.
Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas.
Strong leadership, persuasion, communication and writing skills.
Ability to work under pressure and multi-task.
Ability to work in a team leadership role.
Must be self-directed, organized and resourceful.
Must have and maintain a valid license to sell life and health insurance in the State of Michigan.
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
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