Senior Account Manager overseeing client accounts and strategy delivery across social, digital, and integrated channels. Managing relationships and leading team efforts for agency growth.
About the role
- Account Manager handling client relationships within assigned book of accounts for the Business Insurance team at Marsh McLennan Agency. Utilizing client servicing skills and collaborating with multiple departments to deliver insurance services.
Responsibilities
- Utilize exceptional client servicing skills to manage client relationships within an assigned book of accounts
- Provide professional insurance services by coordinating with Producers, Underwriters, Service Team members and other departments
- Provide coverage analysis and risk management recommendations
- Complete applications, prepare submissions, negotiate coverage and pricing with carriers
- Prepare proposals according to agency standards
- Resolve issues related to billing, make policy changes, and respond to policy coverage related questions
- Prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals
- Participate in continuing education to maintain a P&C license
Requirements
- Active Property & Casualty license
- Experience in managing assigned accounts through the client life cycle, including the renewal process.
- Solid coverage, underwriting and risk management knowledge
- Effective oral and written communication and relationship building skills are essential
- Strong analytical and problem-solving skills
- Ability to conduct presentations and speak to diverse groups
- High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
- Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently
- Bachelor’s Degree in Risk Management, Business Administration or other related fields
- Insurance designations
- Experience with Epic
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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