Hybrid Hospital Coordinator, Case Manager – Readmissions Reduction Program

at Mindoula

• Job title: Hospital Coordinator, Case Manager – Readmissions Reduction Program
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $21 - $25 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Falls Church, United States

About the role

• Oversees Readmissions Reduction Program coordinating with hospital staff and managing client cases. Role emphasizes relationship building and operational management within healthcare settings.

Responsibilities

• The Readmissions Reduction Hospital Coordinator is responsible for the oversight, coordination, and administration of the Readmissions Reduction Program on-site at the hospital(s).
• This is an implementation-focused role, with an emphasis on relationship building with hospital staff and adapting Readmissions Reduction Program to fit in this particular hospital setting.
• Coordinating with hospital staff, participating in hospital rounds, and intaking potential participants.
• Managing the administrative/operational flow of participants into the program.
• Serving as case manager for clients with mental illness and/or substance use disorders as program needs require.
• Assuring all necessary patient and hospital data is gathered and recorded.
• Collaborating with case managers to provide information and ensure that all necessary patient information has been provided/obtained.
• Managing and entering timely necessary data and details into hospital specific tracking mechanism.
• Facilitating and maintaining a positive working relationship with all hospital staff.

Requirements

• Bachelor’s Degree in psychology, social work, or other behavioral health discipline from an accredited college or university
• 2-4 years of relevant experience in the behavioral health field providing case management, counseling, and/or crisis intervention
• Knowledge of community resources, social determinants of health, mental health and/or substance use disorders/disabilities, trauma-informed care, recovery/resiliency-oriented services, benefits, and social issues.
• Knowledge of benefits including, but not limited to, SSDI, SSI, Medicaid, Medicare, LTC Medicaid, LTC, STD, LTD, Food Stamps, and Housing Vouchers.
• Excellent computer skills and experience with Google Suite software and Microsoft Office software.
• Must be detail-oriented and able to multitask.
• Excellent oral and written communication skills.
• Must be able to work in a fast-paced environment and have a strong sense of urgency.