Telesales position contacting B2B clients to schedule meetings with directors. Focus on facilitating IT improvement discussions without complex sales.
About the role
- Sales Associate generating ticket revenue for Milwaukee Bucks and Fiserv Forum. Engaging with potential customers through calls, appointments, and excellent customer service in a dynamic sales environment.
Responsibilities
- Meet or exceed 100 outbound sales calls per day through assigned leads and campaigns, subject to change
- Conduct in-arena appointments, virtual appointments, and tours of Fiserv Forum to assist in closing new business and developing new relationships by setting and completing two face to face, or virtual, appointments per week, or 8 per month, with new prospects
- Responsible for selling a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages
- Additional opportunities to sell premium and group packages for concert/events at Fiserv Forum
- Meet or exceed weekly and monthly sales goals & hustle metrics
- Maintain organized & detailed records of all-season ticket customers and prospects within our CRM system
- Game night and weekend duties as assigned (visit clients, works sales table, etc.)
- Ability to work non-traditional work hours including weekends, after hours on weekdays, and all Holidays when needed and scheduled
- Assist with select-a-seat events & other sales prospecting events
- Assist with customer service efforts
- Attend and actively participate in weekly and monthly training and role-playing development with Sales Development Manager and entire sales and service team
- Provide excellent customer service and positively reflect the Milwaukee Bucks and Fiserv Forum brand
- Perform all other duties assigned by Management
Requirements
- Bachelor’s degree, or equivalent, from an accredited college or university in Business, Sports Management, Marketing, Communications or related field(s)
- Ability & willingness to work in a non-traditional work environment with dynamic hours: nights, holidays, weekends, all basketball games + Fiserv Forum Events/Concerts
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent communication and presentation skills, both written and oral
- Extremely coachable and eager to learn every day
- Highly motivated individual with a strong desire to build a career in the sports sales business
- Ability to maintain confidentiality, listens to others, and willingness to try new ideas
- Presents self in professional manner always representing the Milwaukee Bucks organization
Benefits
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Employee Resource Groups
- Professional Development offered through our internal learning & development program, Antler Academy
- Milwaukee Bucks and NBA League Discounts
- Qualified Parking and Phone Allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Telesales position contacting B2B clients and scheduling appointments with business executives. Engaging in meaningful discussions to provide value beyond just sales offers.
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