Procurement Officer managing invoice disputes and claims at Michelin Shared Services Center in Bucharest. Ensuring compliance with financial regulations and supporting supplier registration processes.
Responsibilities
Timely handling of purchase invoices in Basware, resolving any non‑compliances and discrepancies in agreement with suppliers.
Completion of required formalities for supplier registration and updates in Oracle AP, VMF, and the CPM portal.
Participation in internal and external audits and ensuring full traceability of executed processes.
Dispute Management for the Entire Portfolio
Manage dispute resolution (price, quantity, quality, etc.) with internal customers, buyers, suppliers, and Accounts Payable for invoices related to the assigned portfolio.
Resolve disputes promptly and ensure corrective actions are implemented for major or critical cases.
Escalate recurring non‑compliances to BPC/BSE.
Support the definition and communication of corrective action plans for internal customers and suppliers.
Handling Claims / Value Anomalies from Customers and Suppliers
Analyze claims received from customers and suppliers.
Perform invoice corrections and approve credit notes.
Propose actions to improve existing practices.
Resolve claims in a timely and effective manner.
Compliance with Financial Transaction Regulations
Ensure traceability of all financial transactions.
Archive all supporting documentation in compliance with applicable country regulations.
Implement action plans for internal control points identified as non‑compliant.
Prepare reports requested by partners, customers, or management in line with agreed operational calendars.
Requirements
Bachelor’s degree.
Fluency in Italian and English (B2+).
Experience in invoicing, billing, or Accounts Payable /Accounts Receivable.
Clear and effective communication with customers and partners.
Resilience, adaptability, and a proactive approach.
Strong analytical thinking and problem-solving abilities.
Ability to work autonomously.
Benefits
Hybrid way of working;
A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.
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