Supplier Technical Assistance Engineer focusing on Underbody Programs for Ford. Ensuring quality and supplier readiness through industrialization and advanced product quality planning.
About the role
- LTSA Program Manager at Mitsubishi Power overseeing Long Term Service Agreements and coordinating parts lifecycle. Collaborating with customers and teams to ensure timely execution of contract commitments.
Responsibilities
- Develop full understanding of LTSA contract requirements.
- Coordinate part repairs and procurement to support customer outage schedules.
- Travel to customer sites for outage planning and contract discussions.
- Assist in developing proposals for GTB and improvement projects.
- Track part history including hours, starts, and remaining life.
- Support LTSA Sales during negotiations.
- Expedite parts to meet LTSA commitments.
- Arrange shipment of parts for repair post‑outage.
- Monitor repair part status to ensure timely return for next outage.
- Reorder non-repairable parts and forecast future requirements.
- Track part manufacturing and delivery for outage support.
- Consult with engineering regarding remaining life assessments.
- Serve as focal point for resolution of commercial and technical issues.
- Provide project administration including warranty documentation.
- Support ISO 9001 compliance.
- Comply with all safety procedures and reporting requirements.
Requirements
- Bachelor’s degree (BSME, BSEE) or minimum seven years relevant experience or equivalent combination.
- Ability to interpret technical documents and pursue solutions.
- Strong analytical and mathematical skills (discounts, percentages, geometry, etc.).
- Ability to solve practical problems with limited standardization.
- Proficiency with email, word processing, spreadsheets, and basic databases.
- Strong communication skills for reports, presentations, and customer interaction.
- Native or fluent in Spanish.
Benefits
- Excellent Benefits (Medical, Dental, Vision & 401K Matching).
- Excellent development programs and advancement opportunities.
- Tuition reimbursement and on-the-job training.
- Paid vacation, sick time, and holidays.
- Committed to quality products and services.
- Great working environment and culture.
- Employee Appreciation Programs and Events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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