Onsite Supply Chain Systems Specialist

Posted 11 hours ago

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About the role

  • Supply Chain Systems Specialist at Metcash optimizing warehouse system applications and supporting operational reliability. Engaging with stakeholders to enhance process improvements and maintain system performance.

Responsibilities

  • Support and optimise warehouse system applications, including building monitoring tools, alerts and performance reports.
  • Manage operational system activities to meet business needs and maintain system reliability.
  • Work with stakeholders and vendors to deliver process and system improvements.
  • Analyse, plan and coordinate system enhancements from design to testing and implementation.
  • Promote standardisation and continuous improvement across systems, applications and processes.
  • Contribute to broader supply chain strategies and improvement initiatives.
  • Develop training materials, user guides and documentation to support system capability.
  • Provide daily support for user requests, incidents, bugs, upgrades and change requests. Some support may occur outside standard hours due to system availability requirements.
  • Maintain strong relationships with internal and external software suppliers.
  • Produce reports that support decision-making, issue reduction and operational performance.
  • Support integration projects including design, testing, cutover and hypercare.

Requirements

  • Experience working in a warehouse systems or similar technology-focused warehousing role
  • At least 3 years’ experience in a warehouse, logistics or manufacturing environment
  • Strong understanding of warehouse systems and processes (experience with Dallas is desirable)
  • Analytical mindset with strong attention to detail and commercial awareness
  • Experience in system and user training, testing and documentation
  • Excellent Excel skills and strong written and verbal communication
  • SQL/database skills (highly advantageous); basic scripting or programming (Python, ladder logic) desirable
  • Ability to prioritise, meet deadlines and manage multiple tasks
  • Strong collaboration and stakeholder engagement skills
  • A continuous improvement mindset and willingness to adapt and take initiative

Benefits

  • Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
  • Career Growth: Endless learning and development opportunities
  • Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
  • Inclusive Culture: Bronze Employer for LGBTQ Inclusion
  • Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
  • Mental Health: Gold accreditation by Mental Health Australia
  • Flexibility: Flex Ready and Family Friendly Workplace accredited

Job title

Supply Chain Systems Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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