Supply Chain Systems Specialist at Metcash optimizing warehouse system applications and supporting operational reliability. Engaging with stakeholders to enhance process improvements and maintain system performance.
Responsibilities
Support and optimise warehouse system applications, including building monitoring tools, alerts and performance reports.
Manage operational system activities to meet business needs and maintain system reliability.
Work with stakeholders and vendors to deliver process and system improvements.
Analyse, plan and coordinate system enhancements from design to testing and implementation.
Promote standardisation and continuous improvement across systems, applications and processes.
Contribute to broader supply chain strategies and improvement initiatives.
Develop training materials, user guides and documentation to support system capability.
Provide daily support for user requests, incidents, bugs, upgrades and change requests. Some support may occur outside standard hours due to system availability requirements.
Maintain strong relationships with internal and external software suppliers.
Produce reports that support decision-making, issue reduction and operational performance.
Support integration projects including design, testing, cutover and hypercare.
Requirements
Experience working in a warehouse systems or similar technology-focused warehousing role
At least 3 years’ experience in a warehouse, logistics or manufacturing environment
Strong understanding of warehouse systems and processes (experience with Dallas is desirable)
Analytical mindset with strong attention to detail and commercial awareness
Experience in system and user training, testing and documentation
Excellent Excel skills and strong written and verbal communication
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