About the role

  • Supply Chain Analyst at Lilly aligning business needs with technology solutions for clinical supplies. Collaborating with stakeholders to implement IT systems and delivering exceptional IT support to end-users.

Responsibilities

  • Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, quality) and IT teams
  • Ensure that technology solutions are aligned with strategic business goals and regulatory requirements
  • Act as Tech@Lilly key contact SME for Foundry supply chain IT systems
  • Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes
  • Accurately translate business processes into technical terms and vice versa
  • Produce and maintain project and validation documentation
  • Ensure systems remain in a validated state and manage their lifecycle through releases, recapitalization, and retirement
  • Ensure the incident, problem, configuration, and change/release management are all accomplished in alignment with and understanding of business needs
  • Partner with Global Supply Chain and site Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP eWM, MES, LIMS, QMS, AGVs and additional systems when identified
  • Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly
  • Be part of a strong site culture based in Lilly values, expectations, innovation, and operational excellence standards

Requirements

  • Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field
  • At least 3 years of IT experience working with supply chain technologies
  • Understanding of regulatory requirements in GMP (Good Manufacturing Practice)
  • Solid knowledge of Computer System Validation process
  • Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner
  • Strong customer service and communication skills to maintain high end-user satisfaction
  • Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices
  • Proficiency in ITIL principles, including incident, problem, and change management
  • Previous Agile experience
  • Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus

Benefits

  • eligibility to participate in a company-sponsored 401(k)
  • pension
  • vacation benefits
  • eligibility for medical, dental, vision and prescription drug benefits
  • flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • life insurance and death benefits
  • certain time off and leave of absence benefits
  • well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

Job title

Supply Chain Analyst

Job type

Experience level

Mid levelSenior

Salary

$64,500 - $151,800 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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