Supply Chain Manager responsible for supply chain management and optimizing inventory and transportation at Lucy Zodion. Coordinating with suppliers to ensure efficient operations and fulfill demand.
About the role
- Supply Chain Analyst at Lilly aligning business needs with technology solutions for clinical supplies. Collaborating with stakeholders to implement IT systems and delivering exceptional IT support to end-users.
Responsibilities
- Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, quality) and IT teams
- Ensure that technology solutions are aligned with strategic business goals and regulatory requirements
- Act as Tech@Lilly key contact SME for Foundry supply chain IT systems
- Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes
- Accurately translate business processes into technical terms and vice versa
- Produce and maintain project and validation documentation
- Ensure systems remain in a validated state and manage their lifecycle through releases, recapitalization, and retirement
- Ensure the incident, problem, configuration, and change/release management are all accomplished in alignment with and understanding of business needs
- Partner with Global Supply Chain and site Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP eWM, MES, LIMS, QMS, AGVs and additional systems when identified
- Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly
- Be part of a strong site culture based in Lilly values, expectations, innovation, and operational excellence standards
Requirements
- Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field
- At least 3 years of IT experience working with supply chain technologies
- Understanding of regulatory requirements in GMP (Good Manufacturing Practice)
- Solid knowledge of Computer System Validation process
- Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner
- Strong customer service and communication skills to maintain high end-user satisfaction
- Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices
- Proficiency in ITIL principles, including incident, problem, and change management
- Previous Agile experience
- Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus
Benefits
- eligibility to participate in a company-sponsored 401(k)
- pension
- vacation benefits
- eligibility for medical, dental, vision and prescription drug benefits
- flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
- life insurance and death benefits
- certain time off and leave of absence benefits
- well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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