Supply Chain Analyst at Lilly aligning business needs with technology solutions for clinical supplies. Collaborating with stakeholders to implement IT systems and delivering exceptional IT support to end-users.
Responsibilities
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, quality) and IT teams
Ensure that technology solutions are aligned with strategic business goals and regulatory requirements
Act as Tech@Lilly key contact SME for Foundry supply chain IT systems
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes
Accurately translate business processes into technical terms and vice versa
Produce and maintain project and validation documentation
Ensure systems remain in a validated state and manage their lifecycle through releases, recapitalization, and retirement
Ensure the incident, problem, configuration, and change/release management are all accomplished in alignment with and understanding of business needs
Partner with Global Supply Chain and site Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP eWM, MES, LIMS, QMS, AGVs and additional systems when identified
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly
Be part of a strong site culture based in Lilly values, expectations, innovation, and operational excellence standards
Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field
At least 3 years of IT experience working with supply chain technologies
Understanding of regulatory requirements in GMP (Good Manufacturing Practice)
Solid knowledge of Computer System Validation process
Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner
Strong customer service and communication skills to maintain high end-user satisfaction
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices
Proficiency in ITIL principles, including incident, problem, and change management
Previous Agile experience
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus
Benefits
eligibility to participate in a company-sponsored 401(k)
pension
vacation benefits
eligibility for medical, dental, vision and prescription drug benefits
flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
life insurance and death benefits
certain time off and leave of absence benefits
well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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