Conseiller à la clientèle à PostFinance. Responsable de l'accueil, du conseil et de la vente de services financiers à Lausanne.
About the role
- Sales Advisor for Meliá Orlando engaging customers to promote the Circle product and ensuring excellent service. Attending meetings daily and meeting sales KPIs within the tourism and hospitality industry.
Responsibilities
- Attend business meetings every day.
- Meet and exceed production KPIs (volume, average transaction, and close percentage) set forth in monthly and annual budgets.
- Identify customer needs and provide appropriate advice on product use.
- Detect sales opportunities and work strategically to ensure a successful closing, customizing the proposal according to your needs.
- Present the advantages and benefits of the product in a coherent and consistent manner, highlighting its value to the customer.
- Carry out an after-sales follow-up of customers during their stay to ensure their satisfaction.
Requirements
- College degree preferred in the following areas: Business Administration, Marketing, Social Communication and Public Relations.
- Minimum 1 year in a similar position. Sales executive, Public Relations, customer service.
- Flexible schedule is required; must be available to work various shifts including mornings, evenings, weekends and/or holidays.
- Must be able to read, write and speak Spanish and English. Other languages preferred.
- Computer proficiency in software applications including MS Word, Excel, Outlook and reservations systems.
Benefits
- Participate in promotional activities and events organized by the company for sales purposes
- Efficiently manage sales processes, maintaining an organized and professional approach to the customer.
- Flexibility and willingness to adapt to initiatives and process updates related to their roles, fostering their professional development.
- Maintain fluid and respectful communication with superiors and co-workers.
- Professional presence: Maintain an image in accordance with the standards and guidelines established by the company.
- Excellent customer service, ensuring that all interactions remain aligned with the company's policies and guidelines, to protect and promote the brand's reputation.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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