Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.
About the role
- Hotel Manager overseeing operational management at Meliá Paris Vendôme. Ensuring revenue, quality, and guest satisfaction targets are achieved while leading the management team.
Responsibilities
- Responsible for the effective operational management of the hotel, to ensure Operational Heads of Department achieve and exceed their Revenue, Quality, Staff satisfaction and Guest satisfaction targets at Melia Paris Vendôme.
- Responsible for actively manage key property issues (including capital projects; customer service; refurbishment).
- Assist the development of achievable hotel budgets and other short and long-term hotel strategic goal.
- Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.
- Respond to audits that are completed by the company or external ones, to ensure continual improvement is achieved.
- Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations.
- Comply and exceed hotel and company Service Standards.
- Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action to rectify where needed.
- Coach and develop the Heads of Department reporting to him/her, through objective setting and personal development, to ensure career progression and effective succession planning within the hotel and company.
- Hold regular briefings and communication meetings with the HOD team.
Requirements
- University degree, preferably Tourism or Hospitality, or similar.
- Excellent English skill in both writing and speaking
- At least 3-5 years in same positions in International size
- Development of management tools and processes, as well as improvement of KPIs.
- Ability to produce the budget definition.
- Knowledge of hotel operations.
- Excellent communication skills.
- Problem-solving skills.
- Ability to lead a team.
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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