Product Quality Engineer at OpenAI ensuring quality and reliability in AI supercomputer hardware systems. Collaborating with diverse stakeholders to drive product success from concept to launch.
About the role
- Customer Quality Engineering Manager collaborating with medical device companies for quality assurance. Leading a team focused on customer quality activities and operational excellence.
Responsibilities
- Provide leadership report-out of customer quality health with the top 10 strategic partners.
- Provide oversight and approvals of Strategic Alliance Partner complaints and requests for Corrective Actions (SCARs).
- Cross functional team member for product integrations with Strategic Alliance Partners.
- Negotiation of Strategic Alliance Partner quality agreements and business contracts.
- Track customer driven KPIs and ensure targets are being met.
- Provide oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance.
- Provide expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.
- Works directly with operating entities to provide process analyses oversight on a continuing basis.
- Leads customer audit and inspection preparation, resolution of audit and inspection findings.
- Prepares reports and/or necessary documentation and provides to applicable stakeholders.
Requirements
- Bachelor’s degree required
- Minimum of 5 years of relevant experience, OR Master’s degree with a minimum of 3 years of relevant experience
- Project Management experience or training (Nice to Have)
- Experience working with customers (Nice to Have)
- Knowledge with Six Sigma or DRM (Nice to Have)
- Strong analytical and problem-solving skills
- Excellent communication skills
- Previous management experience in a quality role (Nice to Have)
Benefits
- Competitive Salary
- Flexible Benefits Package
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