Workers Compensation Claims Adjuster managing assignment of claim files. Reports to Claims Supervisor and involved in establishing compensability and pursuing subrogation.
About the role
- Analista de Sinistros conduzindo processos de sinistros para a MDS, uma corretora de seguros. Atende clientes e verifica coberturas de sinistros com a companhia seguradora.
Responsibilities
- Ensure correct progress of claims processes by notifying the insurer about the fact or event that triggered the client's claim, in order to carry out analyses and investigations to verify coverage of the event according to the conditions established in the policy.
- Provide customer service via telephone and digital tools so that clients are served promptly and accurately in relation to their claim.
- Monitor the entire claims process with the insurer and claims adjuster to ensure compliance with all claims regulation standards.
- Ensure that clients are informed of all stages of the claims process by sharing relevant data and information, providing the necessary support and guidance regarding the claims handling process.
- Track all open and/or settled claims by establishing follow-up deadlines for each claim to ensure internal control and to account for any impact on policy renewal.
- Analyze contracted coverages by verifying all data and information in the active policy to confirm whether the claimed loss is covered.
- Perform other related professional activities inherent to the role as required by management, including participating in training and professional development, to ensure continuous professional growth and meet the needs of the area.
Requirements
- Bachelor's degree in Law, Business Administration, Economics or related fields
- Intermediate knowledge of Microsoft Office suite
- Professional experience at insurance brokerages handling claims
- Customer focus, professionalism, proactivity, innovation, analytical skills, planning, teamwork and organizational skills are essential
Benefits
- Health and Dental Insurance
- Life Insurance
- Meal and/or Food Allowance
- Transport allowance
- Profit-sharing (PLR)
- Wellz
- Wellhub
- Day off
- Apoio Pass benefit for you and your dependents
- Discounts on personal insurance purchases such as auto, life, home, travel and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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