Analyze and resolve complex general liability claims including litigation in a hybrid working environment. Join Sedgwick, a global leader in risk and claims administration.
About the role
- Freight Claims Specialist ensuring timely filing and resolution of freight claims. Collaborating within a logistics company recognized for supply chain innovation.
Responsibilities
- File all freight claims within five business days of receipt, ensuring accuracy and adherence to company policies.
- Respond to all carrier and customer inquiries within three business days of receipt, providing clear communication and timely updates.
- Conduct monthly reviews of all claims over 90 days old, identifying any delays or issues and working to resolve them promptly.
- Maintain accurate records of claims, inquiries, and resolutions, ensuring all documentation is up to date and compliant with internal and external regulations.
- Collaborate with the freight claims team to share information, address complex claims, and continuously improve claims processes.
Requirements
- Bi-lingual in English/Spanish; proficient level for verbal and written communication
- Any exposure to the logistics/transportation industry is a plus
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Meticulous approach to reviewing documents and data for accuracy and completeness
- Ability to evaluate information objectively and identify potential risks
- Ability to identify, analyze, and propose solutions to compliance-related issues
- Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
Benefits
- Health Insurance coverage for you
- Major Medical 30 days
- Aguinaldo Christmas bonus or prorated percentage your first year
- Vacation time starting at 12 days. Additional days will increase per Mexican Law
- Premium Vacation 50% vacation days (Prima vacacional)
- Saving Plan (Fondo de Ahorro) 6% or the Maximum amount by Mexican Law
- Cell Phone Allowance of $800 pesos per month minus applicable taxes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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