Hybrid Workflow Manager

at M&C Saatchi Group

• Job title: Workflow Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sydney, Australia

About the role

• Workflow Manager coordinating work across strategy, creative and craft design teams at M+C Saatchi Group. Ensuring effective scheduling and movement of work while maintaining team wellbeing.

Responsibilities

• Maintain a clear, real-time view of team capacity across Strategy, Creative and Craft Design using Smartsheet and Resource Management
• You will allocate work based on capacity, skillsets and project priority, in consultation with department leads and the Creative Operations Director
• Maintain and update the agency workflow schedule, ensuring milestones and dependencies are clearly tracked
• Run weekly workflow WIPs and daily stand-ups where required to keep schedules accurate and identify risks early
• Review project timelines provided by project or account leads and validate against current resource availability. Identify upcoming capacity gaps or peak periods and escalate potential freelance needs
• You will ensure all briefs, finance approvals, and hours are locked in before work begins.
• Monitor progress across active projects and proactively flag risks to timelines or resourcing
• Work closely with creative, strategy and project leads to prioritise competing workstreams
• Support the smooth handover between teams across different stages of the creative process and oversee final project archiving

Requirements

• 2–4 years experience in traffic, workflow, resourcing or project coordination within a creative, design or advertising environment
• Experience supporting multiple creative disciplines such as strategy, design, social, PR or campaign delivery
• Familiarity with resource management or project management systems (experience with Smartsheet or Resource Manager is highly desirable)
• Strong organisational and scheduling skills with excellent attention to detail

Benefits

• Flexible leave options, including:
• Flexible public holidays
• Summer half-days
• Ability to work from anywhere in the world for up to two weeks per year
• Dedicated volunteer leave
• Study leave to support your learning and development
• 12 weeks of paid parental leave available to all parents
• Regular catered staff lunches, plus complimentary breakfast, fruit, and snacks
• Free access to Sonder, a wellbeing and safety app
• Regular in-house and sponsored events to foster connection and engagement
• Learning and development opportunities, including access to internal and external courses
• Annual work-from-home setup allowance to support your remote workspace