Business Systems Coordinator at Delta Dental of Massachusetts managing business systems and applications operations. Collaborating with internal teams and external partners to optimize system functionalities.
MC
Hybrid Senior Business Operations Analyst, Resource Planning, Portfolio Governance
Posted 2 months ago
About the role
- Senior Business Operations Analyst overseeing resource and capacity planning operations at McKesson. Partnering with stakeholders to enhance decision-making across EITP service categories.
Responsibilities
- Lead EITP's Resource & Demand Management operations
- Support the end-to-end Resource Capacity Planning (RCP) cadence
- Develop and maintain dashboards and KPIs (Power BI or similar)
- Establish and enforce portfolio reporting standards
- Partner with service category leaders, PMs, and governance stakeholders
Requirements
- Typically has 7 years of relevant experience
- Experience in resource planning, capacity management, portfolio operations, or PMO reporting
- Strong proficiency with Power BI (or comparable analytics/reporting tools)
- Strong communication and stakeholder partnership skills
- Strong analytical and problem-solving skills with attention to detail and data integrity
- Experience with Planview (or comparable portfolio management tooling) and Smartsheet-based intake/governance workflows
- Lean / process improvement experience (e.g., formal training or certification)
- Education Bachelor’s degree OR equivalent experience
Benefits
- Competitive compensation package
- Annual bonus opportunities
- Total Rewards at McKesson
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