Program Manager leading strategic programs in a global IT services organization. Collaborating with teams to ensure operational excellence and drive business objectives.
About the role
- Senior Program Manager guiding AI integration at Matillion, a data integration platform. Overseeing cross-functional AI initiatives to enhance organizational productivity and culture.
Responsibilities
- Define and maintain the internal AI roadmap, prioritising high-impact, low-risk automations that drive measurable business outcomes
- Lead cross-functional AI initiatives across the business, ensuring alignment with architectural standards, security governance, and ROI targets
- Drive the cultural shift to an "AI-First" mindset—developing training programs, managing change, and reducing "AI anxiety" across non-technical teams
- Define and report KPIs such as "Hours Reclaimed," "Process Velocity," and "Cost per Automation," delivering quarterly impact reports to the executive team
- Act as the bridge between technical and non-technical stakeholders, translating AI complexity into actionable strategy and holding teams accountable for delivery
Requirements
- Demonstrable experience in Programme Management or PMO roles within high-growth SaaS environments, with a track record of delivering complex, cross-functional initiatives
- Understanding of LLMs, API integrations, and RAG architectures—you don't need to code, but you must challenge timelines and technical approaches and be able to have technical discussions
- Tenacious delivery mindset: you prefer "deployed and iterative" over "perfect and delayed," and you hold yourself and others accountable for results
- Strategic thinker who can operate across the entire business, influencing senior stakeholders and driving adoption without direct authority
- Empathetic leader who can move teams away from legacy manual processes, building trust and driving change through influence, not force
Benefits
- Company Equity
- 30 days holiday + bank holidays
- 5 days paid volunteering leave
- Health insurance
- Life Insurance
- Pension
- Access to mental health support
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