Advisor, Telephone Sales II Intl making outbound calls to international members for renewals and upgrades. Delivering exceptional service and driving sales of ancillary travel products.
Responsibilities
Make outbound calls to international members
Renew and extend membership for existing members
Upgrade memberships to premium status
Reinstate members whose memberships have lapsed
Drive sales of ancillary travel products and services
Educate members on how to best utilize their membership and exchange benefits
Resolve customer objections and upsell as appropriate
Deliver exceptional customer service throughout these processes
Requirements
High School Diploma or G.E.D. Equivalent preferred but not required
Proficiency in English (additional language required for certain positions)
Two years of sales experience required
Minimum of one year of experience in Exchange, Customer Relations, or equivalent Company call center experience
Benefits
Paid Training
Medical, Dental and Vision Insurance
Life Insurance
401K, Employer match
Employee Assistance Program (EAP)
Paid Time Off (PTO – includes vacation, sick and personal days)
Sales Assistant I providing administrative support for BioPlus Specialty Pharmacy in a hybrid work environment. Answering calls, preparing proposals, and resolving sales issues.
Call Center Specialist building lasting member relationships and educating on financial services at Corning Credit Union. Responsible for troubleshooting, resolving inquiries, and processing transactions.
Contact Center Associate I ensuring blood collections goals through donor calls for blood donations. Working remotely mostly with some required in - office training and meetings.
Customer Care Specialist at Camden National Bank providing customer service over the phone. Assisting with banking needs and collaborating with departments for effective solutions.
Contact Center Supervisor leading a diverse team at Securian Financial supporting customer service and claims operations. Overseeing performance and fostering a culture of quality and continuous improvement.
Inbound Call Center Consultant at A2A Energia, providing customer care and commercial solutions in Milan. Engaging in customer inquiries related to energy billing and services.
SAC Analyst managing customer complaints and inquiries for Caixa Residencial. Collaborating with internal teams to ensure quality and resolution of issues.
VP leading change management for Contact Center Modernization at Synchrony. Driving comprehensive strategies for successful technology adoption and user readiness across multiple functions.
Vice President of Engineering leading strategic execution of omni - channel contact center platform at Fidelity. Overseeing engineering excellence and modernization of systems while ensuring operational reliability.
Director of Engineering leading strategy and architecture for omni - channel contact center platform that serves millions of clients. Overseeing core capabilities and ensuring high standards.