Outbound Inside Sales Representative conducting proactive outreach for email marketing tools. Engaging with customers in North America to drive sales growth through effective communication and solutions.
Responsibilities
Conduct proactive outreach to existing customers through cold calling, targeted email campaigns, and social selling to generate opportunities.
Ensure delivery on key performance indicators through calls, meetings, creating your own email cadences and prioritizing leads.
Target leads by researching accounts, understanding buyer needs, and positioning our client’s portfolio of solutions.
Own the full sales cycle – Take full accountability for managing deals from initial engagement through proposal, negotiation, to close.
Strategically manage a sales pipeline, using CRM tools to maintain accurate records, including deal stages, next steps, and close dates.
Use data to identify gaps in pipeline and forecast accurately to monthly/quarterly goals.
Identify expansion and upsell opportunities within existing accounts to drive revenue growth.
Act as a trusted advisor to customers, understanding their goals and challenges to position solutions that deliver business outcomes.
Requirements
12 months + of experience in outbound sales, preferably in the SaaS or IT services industry.
Fluent in both Spanish and English, with the ability to communicate effectively in written and spoken forms in both languages.
Experience in software vendor, SaaS, or system integrator space is highly desirable.
Strong prospecting, discovery, and communication skills.
Solutions-oriented mindset with a focus on delivering exceptional customer experiences.
Collaborative team player with a track record of achieving sales targets.
Tech-savvy with a passion for innovative technology solutions.
Ability to articulate technical and business value propositions effectively via phone and email.
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
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